Privacy Policy

We collect the following types of information:

• Personal Information: Name, email address, phone number, and location.
• Account Information: Username, password, and user type (student/teacher).
• Teacher Documents: ID, certificates, and other verification documents.
• Booking Information: Lesson details, payment history, and preferences.
• Device Information: IP address, browser type, and device type for analytics.
• Cookies: We use cookies to enhance your experience and remember your preferences.

• To Provide Services: Connect students with teachers and facilitate bookings.
• To Verify Teachers: Review and approve teacher applications and documents.
• To Improve Our Platform: Analyze usage patterns and enhance user experience.
• To Communicate: Send you updates, notifications, and important information.
• To Ensure Security: Monitor for fraud, spam, and suspicious activity.
• To Comply with Laws: Fulfill legal obligations and regulatory requirements.

• With Teachers/Students: Contact details are only shared after payment confirmation.
• With Service Providers: We use trusted third-party services for payments and hosting.
• With Law Enforcement: We may share information to comply with legal requirements.
• With Your Consent: We will not share your information without your explicit consent.

• We use encryption (SSL/TLS) to protect data transmission.
• Passwords are hashed and stored securely.
• We regularly update our security protocols and systems.
• Access to user data is restricted to authorized personnel only.
• Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

• Access: You can view and export your personal data at any time.
• Correction: You can update or correct your profile information.
• Deletion: You can request account deletion by contacting support.
• Opt-out: You can unsubscribe from marketing emails at any time.
• Object: You can object to certain data processing activities.

• We keep your information for as long as your account is active.
• After account deletion, we retain data as required for legal/regulatory purposes.
• Teacher verification documents are retained for compliance purposes.
• Anonymous analytics data may be retained indefinitely.

• We use necessary cookies for essential features (login, session).
• We use analytics cookies to track site performance and improve user experience.
• You can disable cookies in your browser settings.
• Disabling cookies may affect some features of the platform.

• We use trusted third-party services for payment processing, hosting, and analytics.
• These providers have their own privacy policies and terms.
• We do not control how third-party services handle your data.

• TeachMe is not intended for children under 13 years old.
• We do not knowingly collect information from children under 13.
• If we discover such data, we will delete it immediately.

• We may update this policy from time to time.
• Users will be notified of significant changes via email or platform notification.
• Continued use of the platform constitutes acceptance of the updated policy.

If you have any questions or concerns about our privacy practices, please contact us:

Email: support@teachme-now.com